PRIVACY POLICY

We view your privacy as an important component of your customer experience and ensure that your personal information is handled in a safe and responsible manner. Meloclassic guarantees to treat all customer information with the strictest confidence. We do not give or sell customer information to any third party.

It is Meloclassic’ policy that personal information, such as your name and e-mail address is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to respond to your inquiries) and to compile an Meloclassic customer mailing list. Meloclassic never receives or holds any credit card billing information.

PAYMENT

Meloclassic is committed to providing a safe and secure shopping environment for our customers. All billing and credit card information provided is directly processed by Paypal. All payment information, including credit card number, name, address, etc. is encrypted via Secure Socket Layout (SSL) during order checkout.

We use HTTPS Secure payment gateway and SSL Encryption. SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission. All purchases paid via PayPal at the Meloclassic store are automatically eligible for Paypal Buyer Protection and are covered against fraud for the full purchase price of your order. Meloclassic never receives or holds any credit card billing information.

SHIPPING

All meloclassic shipments are sent via Registered Mail and all prices are in € EURO. We provide worldwide shipping. Our postal charges are determined by the total number of “CD items” that are being mailed by a single order. Shipping rates are 5.00 € for the first CD item and 1.00 € for each additional item.

Meloclassic is not responsible for customs charges, duties or taxes which may be applied to your shipment. These charges are the sole responsibility of the recipient. Orders are shipped Monday through Sunday, excluding legal holidays. Orders are mostly shipped out the same day. Generally observed shipment are 4-10 days (ASIA and Australia) 8-15 days (EUROPE) and 10-21 days for USA and South America.

Shipping costs are based on the number of items in your order. All shipping costs will be viewable in your shopping cart before you will be asked to enter payment information and submit your order.

ORDER STATUS

When you place an order on meloclassic, you will receive an order confirmation email once your order has been accepted. You will be notified via email when your order has been shipped.

Please note that we are not responsible for packages lost or returned due to an incorrect or incomplete shipping address. If you are concerned about an unusual delay, please contact us via email at info@meloclassic.com and we will be happy to investigate further.

RETURN POLICY

If you have received damaged, defective, or incorrectly shipped merchandise, please send an email to info@meloclassic.com within 30 days. We will gladly replace the merchandise without additional charge, or provide you with a full refund.

RIGHTS

We have made every attempt to clear rights for all material presented here. Should you nonetheless believe that we have accidentally infringed your rights, please let us know at your earliest convenience. We will endeavour to resolve any issues immediately.