This privacy policy sets out how Meloclassic uses and protects any information that you provide via www.meloclassic.com while using this website. Meloclassic guarantees to treat all customer information with the strictest confidence and utmost security. Any data provided by you during the course of using this website will only be used in accordance with this privacy statement. We do not give or sell customer information to any third party other than that which is necessary for processing your order.

Information Collection

We collect and store the following information about you to the extent of placing an order: 

 ·  name
 ·  billing and delivery addresses
 ·  e-mail address

Your email address will be used to:
 ·  sending an order confirmation (order received)
 ·  sending a shipping confirmation (order completed)
 ·  contact you in the event of a problem or delay with your order

You are free to request the complete removal of your data from our systems at any time by emailing info@meloclassic.com. This will then be actioned and confirmed within 72 hours.

Payment Security

Meloclassic is committed to providing a safe and secure shopping environment for our customers. All card information submitted when ordering are used to authorise payment via our payment providers. All payment information, including credit card number, name, address, etc. is encrypted via Secure Socket Layout (SSL) during order checkout. All credit card details submitted when ordering are never stored on or transmitted via the Meloclassic system and server.

We use HTTPS Secure payment gateway and SSL Encryption. SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission. Meloclassic never receives or holds any credit card billing information.

We accept secure online payments of all major credit and debit card types such as VISA, MasterCard, JCB, Unionpay, American Express, Discover, Diners Club. You can easily place orders using a credit card directly.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Provided you agree, the file is added and helps us to improve your experience on our website by speeding up certain processes and enabling us to understand better the movements of customers around our site. You can remove any cookies related to www.meloclassic.com using the privacy and security settings in your internet browser. You can also browse the website using an anonymous usage setting such as ‘Private Browsing’ in Firefox or Safari, ‘InPrivate’ in Edge or Internet Explorer, or ‘Incognito’ in Chrome.

We make use of cookies on our site for the following only:

 ·  to remember your login for a period (a “session”) to maintain the contents of your shopping card and wishlist.

 ·  to anonymously gather data regarding visitors to our site and their behaviour whilst using it (via Google Analytics).

Other information that may be collected

We make use of social buttons to enable the sharing and bookmarking of information found on our site. In order to implement these buttons we make use of scripts from domains outside of Meloclassic. You should be aware that these sites are likely to be collecting information about what you are doing around the internet. Much of this is anonymous, but you should check the respective policies of each of these sites to see how exactly these use your information and to find out how to opt-out, or delete, such information.

We also make use of some external web services such as YouTube for embedding video and Mailchimp for sending emails. These companies are also likely to gather anonymous usage information and, in the case of a company such as Mailchimp, will retain elements of your information such as an email address in order to enable us to provide you with a service. All third parties that we use are carefully vetted to ensure that your data is protected to at least the same level that we would expect internally.

Links to other websites

We may occasionally feature links to external websites that will direct you to information that may be of interest to you. Please be aware that we do not have any control over these external websites and cannot be held responsible for the protection and privacy of any information you may subsequently provide to them as such sites are not governed by this privacy policy.

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